FAQ

 

 

What is the delivery time?
The delivery time is between 48 à 72h for France, and between one week to 10 days for other countries.
Here is the link to our online shop.
Where can I buy / try Homido?
As of now Homido is only available on our online shop.
How can I pay?
You can pay with Paypal or with your credit card on our online shop.
Can I pay with a credit card?
Yes you can pay with your credit card.
  1. On the page ‘checkout’, click at the bottom on ‘Proceed to Paypal’.
  2. On the PayPal payment page click on ‘No PayPal Account?’ on the right-hand panel.
  3. You will then see the payment options for credit cards. You just need to fill your credit card information and to click on submit.
Here is the link to our online shop.
Is my smartphone compatible with Homido?
Homido can be used with Android smartphones and iPhones. You can find more information about compatibility on our compatibility page .
Which apps are compatible with Homido ?
You will find the list of the 300+ apps compatible with Homido on our catalog app Homido Center, available for Android and iPhone.
How to use Homido with glasses?
If you wear glasses, you can easily use Homido thanks to the lens cones provided in the Homido package. You would just need to take off your glasses and to use the lens cone adapted to your sight ( there is a special cone for long-sighted people and for short-sighted people).
How does it work?
You just need to:
  1. Download a compatible Android or iPhone app (please go to our compatibility page for more information
  2. Download an app compatible with virtual reality (you will find the list of the 300+ apps on our app Homido Center, available for Android, andiPhone
  3. Insert your smartphone in your virtual reality headset
That’s it ! you are now ready to fully experience virtual reality !
More information on tutorial page
Why choosing Homido?
Homido is a high quality product, comfortable, that offers the best VR experience possible (IPD setting, eye-screen distance and 3 settings for people who wear glasses). Homido is not only a stand-alone product, but is part of an ecosystem of 300+ virtual reality apps that can be found on the Homido center, our app catalog available on theGoogle store and on the iTunes.
In a nutshell, Homido is a plug-and-play device: you just need to open the box, download the Homido center app and you are all set, ready to fully experience virtual reality !
How can I use Homido?
With Homido you can:
  1. Play virtual reality games (300+ compatible apps on Android and iPhones).
  2. Watch movies in 2D, 3D, 360 degrees, from streaming platforms or directly from your smartphone
  3. Watch photos in 2D, 3D, 360 degrees
  4. And so many other things !
How to use the settings?
The top setting is the most important one. It allows to adjust to your IPD (interpupillary distance) by changing the distance between the two lenses. If it’s a little blurry, you might want to use to adjust your IPD with this setting.
If you wear glasses and that you find out the lens is not well adjusted for you, it is important to first choose the lens cone the most suited to your sight.
The wheels on both sides allow to adjust the immersion level. If you feel like you are too “deep into virtual reality, you can use this setting. This setting also allows to adjust slight distorsion effects that might appear outside of your field view. Depending on your face shape, this setting may prevent the lens from touching the tip of your eyes.
What is the top strap for (above the head)?
It allows to better balance the headset weight across your head. If you don’t find it useful, you can choose not to use it.
How long does the battery last?
It depends on your smartphone. You can charge your phone while using Homido, but for a better experience we would suggest to have your smartphone already charged when using Homido. Alternatively you can use your smartphone in flight mode in order to save power.
Can Homido damage my smartphone?
The Homido locking clip allows to firmly maintain your smartphone against the Homido case and is compatible with most smartphones. Homido is also equipped with adherent plastic protective pads to adhere to your smartphone without damaging it.
What are the qualities of the Homido lenses?
Our research department has developed special virtual reality lenses to offer you a extra-wide 100 degrees FOV (field of view), so as to produce a total immersion in virtual reality.
I lost my lenses. What to do?
You can order new virtual reality lenses on our Virtual CardBoard website.